Shipping

fedex.jpg

Yes, we ship! 

For a flat rate of only $12, we ship anywhere in the continental US!

  • We typically ship same day from Austin, Texas.

  • Some locations can take up to 4 days to arrive.

  • 2 day and Overnight Shipment also available for an additional fee.

Hand-delivered Courier Service in the Austin, only $12

  • Orders received by 11am (M-F) can go out same day.  

  • Delivery is available Monday-Saturday between the hours of 9am-5pm

  • Weekend and holiday deliveries are not currently available

  • Our courier delivers to most 787** and 786** zip codes in the Austin area.
    Here is the list of zip codes in the Austin area we deliver to: 78701, 78702, 78703, 78704, 78705, 78712, 78717, 78719, 78721, 78722, 78723, 78726, 78727, 78728, 78729, 78730, 78731, 78732, 78733, 78741, 78746, 78750, 78751, 78752, 78753, 78754, 78756, 78757, 78758, 78759, 78613, 78641, 78660, 78664, 78681.

  • If you choose "Austin Delivery (M-F)" as your delivery method and our local courier does not deliver to that zip code, we reserve the right to ship your order via FedEx

  • Additional delivery fees will be due for incorrect delivery addresses provided by customer 

  • We reserve the right to ship via FedEx to locations outside of our delivery zone or to apartments who are not able to receive deliveries at the main office.

  • We do not ship to PO Boxes. If a PO Box is entered, an additional fee will apply. 

Austin, Texas: In-Store Pickup

  • In-store pickup is available at no charge

  • If you would like to pick up your order, please select "In-Store Pickup" at checkout. Be sure to specify date and time of pickup up in the "Order Comments"section

  • Call or email us for current pick-up location.

  • Pick ups are by appointment only so please call 512-789-5377 to schedule

 Shipping FAQs

Does each gift basket come in its own box?
Yes, each basket is packaged individually for maximum protection during transit

Can I ship multiple baskets to different addresses?
Yes, there are two ways to place multiple orders. You can use our online multi-ship option or you can bypass the website altogether and email us a list of names, addresses, gift basket type and gift message. We'll send you a secure link for payment. Send your email to: info@austincitygiftbaskets.com

How soon do orders ship?

Most orders ship same business day. Orders received after 2pm typically ship next business day

Alcoholic Beverages / Allergy Warning 

  • You must be 21 or older in the US to order gift baskets that contain any alcoholic beverages and an adult's signature will be required upon delivery

  • By purchasing gift baskets with alcohol you are affirming the recipient is at least 21 years of age or older and is intended for personal consumption and not for resale

  • Allergy Warning: Products may contain peanuts and/or tree nuts. We recommend that you take the necessary precautions based on any related allergies.

  • Baskets that include wine, beer or spirits (alcoholic beverages) can only be delivered locally in Austin at this time and require that a person 21 years of age or older be present to accept delivery. ID will be required.

We take great care in packaging our gift baskets for shipping to avoid damage or breakage. If you receive a FedEx delivery that has been damaged or broken, please email us and let us know. We will make it right. If any glass items were broken, we recommend disposal of entire contents to avoid injury of any kind. We will ship a replacement.