Customer Reviews

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Austin City Gift Baskets is a proud member of the
Austin Chamber of Commerce and
the Better Business Bureau

  Our customers are THE BEST and we greatly appreciate their reviews!
Take a look at what some of them have had to say about us...

To add your comments, please click HERE! Thank you for supporting local Austin business!

"This is the best gift basket merchant that I know for specific "Austin" made edible items and accessories in a wide variety. The gift basket presentation is beautiful and classy and she will even add your company logo to the greeting card.  Customer service is Top Notch!!" ~ Elena T / Austin, TX

"There's no need to go anywhere else. This is a locally owned and operated business and the owner, Laura, is all about customer service.  The whole team is unbelievably responsive, detail oriented and easy to work with. Plus they have a broad assortment of unique baskets across a range of price points. Laura and her team bailed me out during a past holiday season when I was up against the calendar and I've been a client ever since. Don't bother looking elsewhere. Just click on their site and you're are all set!" ~ Terry S. / Austin, TX

"I loved working with Laura at Austin City Gift Baskets, she was helpful and very patient as we had to delay the shipping of the baskets several times while we got the handwritten note cards done and shipped to Austin. This was for a corporate event, we had Laura match personalized note cards with each basket. The customer service is top notch!! The baskets were beautiful and at a reasonable cost. I would highly recommend Austin City Gift Baskets for corporate gifts or just for fun!"
~ Sue P. / Deerfield, IL

"I had such a good time today at your company. The basket is beautiful. I am sure she will love it. You three ladies showed excellent customer service as well as very pleasant. Had a wonderful time." ~ Rachelle V. / Austin, TX

"This place is so great! Great little gift baskets and local treats like honey, pancake mixes, pralines, local candy and snacks. We got two baskets- it was so hard to choose! They are able to ship baskets too which was very convenient for us. They also have Austin themed crafts like coasters, wall art, and ornaments. The owner is incredibly nice. Definitely worth taking a look for last minute gift shopping." ~ Meg N. / Austin, TX

"I purchased a beautiful basket (The "Austin Traditions") for my boss who was retiring and moving away, she LOVED it!  There was a minor issue, the owner quickly responded to my concern and made things 110% better!  I will definitely be purchasing more baskets in the future!  Thank you Austin City Baskets!" ~ Maribel E. / Manor, TX

"The perfect house warming gift, birthday or whatever the occasion may be Austin City Gift Baskets is the best gift you'll purchase. I picked up this wonderful basket. My buddy was moving to Austin & he loves pancakes. Everything in this basket is from Austin. Highly recommended." ~ Brian M. / Round Rock, TX

"Just have to say I used this for the first time last week for a client and am absolutely hooked! This is a wonderful idea and you and your team provide EXCELLENT customer service." ~ Melissa Avidrez / Austin, TX 

"Hi Brandi, Thanks for your time. Thank you so much for your fantastic customer service!" ~ Terrence Sadowski / Austin, TX

"If you ever need any kind of gift support in Austin, TX..... this is the one and only place that anyone should ever go to.  You can order very easily online.  I cannot say enough about Laura. Laura is just fabulous.  She is considerate, patient, and so encouraging.  In a time of need for me, she was caring, and made everything as easy as possible.  Next time I am in Austin, this is definitely a place for me to go to pick up gifts and treats for friends, family, and myself!!! I was sent a picture of the basket that Laura prepared and delivered for my nephew, and it was perfect.  I mentioned to Laura during my initial call that my nephew coaches, and played baseball..... Laura went out of her way to build a Baseball theme sticker to add to the basket. She went out of her way to add an additional personal touch! During all of my communications with Laura via phone, or email.. she was quick to respond and you feel her cordialness even in her emails. Laura does everything to make this process as easy as possible. Anytime I ever need gifts when in Austin, ...or from Austin... without a doubt .... "Austin City Gift Baskets" is where I will go, call, or order from. If I could give more than 5 stars, I would without any hesitancy at all!!! Thank you sooooo much Laura."
~ Arlene E. / Clovis, CA

 

To add your comments, please click HERE! Thank you for supporting local Austin business!